⚠️ IMPORTANT NOTICE: Participation in any promotional activity on this website (including the Spin the Wheel campaign) is subject to the sole discretion of the management of H.M. Shah Jeweller. Prizes and offers are non-enforceable, non-transferable, and may be altered or withheld at any time without reason.
1. General Store Terms
These terms govern your use of the H.M. Shah Jeweller website, store services, and promotional campaigns. By accessing our services or participating in promotions, you explicitly agree to comply with and be bound by these Terms and Conditions.
2. "Spin the Wheel" Campaign Rules
The Spin the Wheel campaign is a voluntary promotional event offering users a chance to win exclusive rewards. By spinning, you agree to the following campaign-specific criteria:
- Eligibility: Only one spin is permitted per individual/device per 24 hours. Verification is tracked using secure canvas hardware fingerprints, IP records, and email addresses.
- Deduplication Policy: Any attempt to exploit, bypass, or manipulate constraints using VPNs, proxy networks, multiple devices, browser automation, or fake email profiles will result in immediate disqualification and forfeiture of all accumulated rewards.
- Claim Validity: Rewards are only valid for 7 calendar days from the date of the spin. Unclaimed rewards will automatically expire.
3. Verification & Reward Redemption
To claim a reward won via the Spin the Wheel widget, the participant must strictly adhere to the following 2FA (Two-Factor Authorization) redemption sequence:
- A secure 4-digit Claim Code must be triggered and sent directly to the winner's registered email address from our admin panel dashboard.
- The customer must physically visit one of our official showrooms (Shop 1 or Shop 2) and present the live Claim Code to the store manager.
- Screenshots, static logs, video recordings, or custom values will not be accepted. The code must match the active, unexpired verification record in our live database.
- Claims cannot be processed online, via phone, or via third-party agents. The winner must collect the reward in person.
4. Discretion & Exclusion of Liability
H.M. Shah Jeweller maintains absolute administrative authority over all claims:
- Discretionary Claims: The management of H.M. Shah Jeweller reserves the absolute, non-negotiable right to reject, refuse, or withhold any reward or discount code at its sole discretion, without assigning any reason or explanation.
- Exclusion of Stock Liability: Free rewards (e.g., Silver Coins) are subject strictly to stock availability. In the event of stock depletion, management reserves the right to substitute the prize with an alternative or cancel the distribution.
- Finality of Decisions: All decisions made by the management regarding participant qualification, code validity, deduplication blocks, and reward disbursement are final, absolute, and legally binding.
- Prizes cannot be exchanged for cash, store credits, or swapped for other items.
5. Jurisdictional Authority
All promotions, agreements, and policies are governed by and construed in accordance with the laws of Mumbai, India. Any disputes arising out of these terms shall be subject exclusively to the courts of Mumbai.